Welcome to Glaciera’s Privacy Policy.

Your privacy and the security of your personal data will always be taken very seriously, and steps are taken to ensure your privacy is protected at all times.

​We also believe it is important to let you know what information is collected from and why, and what we do with it. This Privacy Policy (“Policy”) will explain exactly what we mean in further detail below.

This Privacy Policy (the “Policy”) forms part of Glaciera’s Terms of Use (the “Terms”). Throughout the Policy, the terms “we,” “us,” and “our” refer to Glaciera. We use the term “Glaciera” to refer to our site at and our other mobile and online digital application (“App”) and services.


1. About this Policy

​This Policy applies to your use of this Site and the App, regardless of how you access it via mobile devices and the App.

This Policy sets out the essential details relating to your personal data relationship with Glaciera. The terms governing your use of Glaciera services are defined in our Terms. You must read this Policy to be fully aware of how and why we are using your personal data.

This Policy aims to:

  1. Ensure that you understand what personal data we collect about you, the reasons why we collect and use it, and who we share it with.
  2. Explain your rights and choices concerning the personal data we collect and process about you and how we will protect your privacy.​​
  3. Your rights and your preferences: Giving you choice and control.


​The General Data Protection Regulation (“GDPR”) gives individuals certain rights regarding their personal data. As available and except as limited under applicable law, the rights afforded to individuals are:

If you wish to exercise any of the rights set out above, please contact Glaciera at

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information concerning your request to speed up our response.

​We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.


3. What personal data is collected

We may collect and store information which includes, but is not limited to, the following information about you:


3.1 Personal data you provide when you use our Services, create a Glaciera account and subscribe to Glaciera account


3.2 Personal data we collect automatically when you use our Services, create a Glaciera account, and subscribe to a Glaciera account


3.3 Personal data we collect in connection with the use of cookies or similar technologies:​

We use cookies and similar technologies to collect data while you use our services. We collect this data from the devices (including mobile devices) that you use our services with.


3.4 Personal data from other sources

We also collect personal data about you from other sources and third parties to the extent permitted by applicable law. In particular, this includes the following data:​

We combine or connect the personal data we collect from you with data from these other sources. Where personal data is disclosed to our third parties, we take steps to confirm that these third parties are otherwise legally permitted to disclose your personal data to us.


3.5 Social network data you share with us


4. Explaining the legal bases for using personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:​


Generally, we do not rely on consent as a legal basis for processing your personal data other than where the law requires it, for example, about sending certain direct marketing communications. Where our legal basis is consent, you have the right to withdraw consent at any time.

Below you will find a summary of the purposes for which we process your personal data, sorted out by our legal basis for this processing and sharing:


4.1 We process your personal data to fulfill our contracts with you and provide you with our Services. This includes the following purposes:


4.2 We process your personal data to comply with legal obligations to which we are subject. This includes the following purposes:​


4.3 We process your personal data where it is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests. To reconcile our legitimate interests with your rights, we have introduced control mechanisms. We process your data for the following purposes:


4.4 With your consent, we process your personal data for the following purposes:

You can find information about your right to withdraw your consent above under section 2 - Your rights and your preferences: Giving you choice and control and information about the use of cookies and similar technologies below under section 6 - Cookies.


5. Retention of your personal data

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.​

We take appropriate measures to ensure that any personal data is kept secure and is kept for only so long as is necessary for the purpose for which it is used.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

If your personal details change or if you have any queries about how we use your personal data, please notify us by contacting us at


6. Cookies

When you use our Services, we may use cookies and similar technologies to provide you with a better and safer user experience. We may use technology to track the patterns of behavior of visitors to our site. This can include using a cookie internet file, a small file sent by our web server to your computer, which we can access when you make return visits to our site.

Storing cookies is usual practice for any site that needs to remember what its users’ preferences are, and we use cookies to keep track of your selections on the site. You can usually modify your browser to prevent this from happening.

We use cookies and similar technologies that remain on your device only as long as your browser is active (session cookies), as well as cookies and similar technologies that remain on your device longer (persistent cookies).


6.1 Your choice regarding cookies

You can decide to what extent we may use cookies and similar technologies to provide our services. If you wish to deactivate the use of cookies that are operationally necessary, performance-related, or functionality-related that we use within the provision of our services, you may do so by using the settings in your browser or device, if your browser or device supports this.

​If you choose not to receive cookies, you may still use most of the features on your site, including purchasing Services.



​7. Data security

We protect your personal data through technical security measures to minimize risks associated with data loss, misuse, unauthorized disclosure, and unauthorized disclosure and alteration. To this end, we use firewalls and data encryption, for example.

8. Other important information regarding data protection

Children’s Privacy

​Our services are not intended for use by children. We do not knowingly collect personal data from users who are considered children under applicable national laws. Under our Terms of Use, children are not permitted to use our services.